Cancellation Policy

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last update: 02/08/2020

Cancellation Policy as normative CE (2003).

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RENTALS

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The deposit of 20% to pay at booking moment is needed to lock the motorbike for you. In case you paid the 20% deposit and you will not be able to rent the bike with us, if you have to cancel for every case, you will recover the 100% amount paid to re-schedule your trip without problems.

 

a) If you will not be able to rent the bike FOR NORMAL REASONS  you will loose only the 20% of the total for cancellations informed to our email within 30 days from the rental date, the 50% for cancellations within 15 days, 80% within 7 days, the full amount the last week.

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b) If you will not be able to rent the bike FOR EXTRAORDINARY REASONS ( like Stops of flights, strikes, natural disasters, earthquakes, epidemiological restrictions, wars ) we will send you a voucher coupon for the 100% of the amount paid to be used for your next rental with us and so allow you to don't loose nothing as money.

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In any case you will not be refunded but you will receive a voucher coupon to use on your next rental or by moving the dates to recover the amount (a) or (b). 

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